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Locked No-IP’s Formal Statement on Microsoft Takedown


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No-IP’s Formal Statement on Microsoft Takedown

 

We want to update all our loyal customers about the service outages that many of you are experiencing today. It is not a technical issue. This morning, Microsoft served a federal court order and seized 22 of our most commonly used domains because they claimed that some of the subdomains have been abused by creators of malware. We were very surprised by this. We have a long history of proactively working with other companies when cases of alleged malicious activity have been reported to us. Unfortunately, Microsoft never contacted us or asked us to block any subdomains, even though we have an open line of communication with Microsoft corporate executives.

 

We have been in contact with Microsoft today. They claim that their intent is to only filter out the known bad hostnames in each seized domain, while continuing to allow the good hostnames to resolve. However, this is not happening. Apparently, the Microsoft infrastructure is not able to handle the billions of queries from our customers. Millions of innocent users are experiencing outages to their services because of Microsoft’s attempt to remediate hostnames associated with a few bad actors.

 

Had Microsoft contacted us, we could and would have taken immediate action. Microsoft now claims that it just wants to get us to clean up our act, but its draconian actions have affected millions of innocent Internet users.

 

Vitalwerks and No-IP have a very strict abuse policy. Our abuse team is constantly working to keep the No-IP system domains free of spam and malicious activity. We use sophisticated filters and we scan our network daily for signs of malicious activity. Even with such precautions, our free dynamic DNS service does occasionally fall prey to cyber scammers, spammers, and malware distributors. But this heavy-handed action by Microsoft benefits no one. We will do our best to resolve this problem quickly.

 

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Re: No-IP’s Formal Statement on Microsoft Takedown

 

*******UPDATE*******

 

Is your service down because of this outage? The solution we have available at the moment is for you to create a new hostname on a domain that has not been seized by Microsoft. The following domains are free and working

 

ddns.net

webhop.me

serveminecraft.net

ddnsking.com

onthewifi.com

 

To create a new hostname, login to your No-IP account and click on the Hosts/Redirects tab. Click a “Add a Host”. Type in your hostname and also choose one of the working domains.

 

We apologize for this outage. At this point it is completely out of our hands, but please understand that we are fighting for you.

 

Thank you

 

*******

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