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  1. 1)As soon as you purchased the game what you need to do is use the key as fast as possible. Because if you wait a day or two the seller will automatically assume you used it. 2) After purchasing you will need to make a G2A account with the email you sent your key to. So when you purchase it asks you what email you'd like to send the key to. Use that email to sign up with, if you already have a g2a account and are logged in then leave this step 3) Now go to your email and verify your account and etc. Then you will also see a email with the subject "G2A.COM: Shipment #blah blah for Order #blah blah". You want to click that email and press "Get your key" and then on G2A just press the "I am not a robot" button and get your key Screen shot : [Hidden Content] 4) Now in the bottom left it should say "Contact seller" you want to press that. GIF : [Hidden Content] Once you pressed that, you should be prompted to login or you should just be taken to a ticket thing. 5) Unfortunately I cant take a screen shot of this since I already did this to make sure it works, but I'll try and guide you anyways. What you want to do is open a conversation with the seller and make the category to "Issue with the product" and the product key the game / giftcard code that you used. 6) Then in the description put in "The key was already used" or something along those lines. It doesn't have to be detailed since this is a secondary seller of the game, not a primary so he most likely isn't experienced with selling or business. Hence why this is so easy. Also leave a bad rating. 7) Now for me the seller asked me to change my rating to good so I did as he said and we moved onto the next step. V V REFUND METHOD HERE V V 😎 Ok now the seller will most likely ask for proof, if he doesn't and just refunds you then skip to step 11 (this is very unlikely). But if he said "Please write a support request to Microsoft" or Playstation or Steam etc then keep reading. Now all you want to do is contact Xbox support (or what ever company it is) and say to them "Hello, could you please check when this game code was used please? " Then put your game code you used at the end. They should respond saying "Sure, please give me a moment" now all we have to do is wait for them to respond with the date. Screen shots : [Hidden Content] 9) Once the Person has responded all you need to do is right click the text and hit "Inspect Element" and then change the text to a date like four days before so the seller thinks it was used before you even bought the product. Note : If you don't see "inspect element" or are unable to right click, on your keyboard press "CTRL + SHIFT + I" Screen shot : [Hidden Content] << My edited chat. 10) Now you want to take a screen shot of the chat with the edited dates and save the picture to your PC. Then on G2A you need to upload the picture to the seller, this could take up to a day to upload since the picture has to be checked by a member of G2A I think. Screen shot : [Hidden Content] 11) Then once uploaded the seller should believe you and give your money back! And thats it Free games. Screen shot : [Hidden Content]; Here you can see he asks for my code I used and I sent it him. Then on G2A he sends me a refund proposal and I accept it. [Hidden Content] << An email from G2A telling me the refund has been accepted and I shall receive the money soon! [Hidden Content]
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